Firebrand Getaways Ltd
Last Updated: 15 October 2026
Welcome to Firebrand Getaways Ltd.
These Terms and Conditions govern your access to and use of our website, www.firebrandgetaways.co.ke, and the information and services presented on it.
In these Terms and Conditions, "Firebrand Getaways", "we", "our" or "us" refers to Firebrand Getaways Ltd. "You" or "your" refers to any individual or organisation accessing or using our website.
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with them, please discontinue use of the website.
Additional terms may apply to specific services, programmes, proposals or corporate engagements. Where a separate written agreement is entered into with a client, that agreement will govern the relevant engagement in the event of a conflict with these website terms.
Firebrand Getaways Ltd is a Kenya-based corporate team development company specialising in experiential learning, facilitated simulations and purposeful team development experiences.
Our services are designed to help organisations examine and develop teamwork in areas such as:
Communication.
Collaboration.
Leadership.
Trust and working relationships.
Collective problem-solving.
Decision-making and shared responsibility.
Our programmes may include facilitated activities, structured reflection, workplace application and, where agreed, a Team Insight Report containing observations and recommendations.
The availability, format, scope, duration and delivery arrangements of individual programmes will depend on the client's objectives, requirements and the terms agreed between the parties.
Information published on our website is intended to provide a general overview of our services and does not constitute a binding offer to deliver a particular programme.
You agree to use this website lawfully and responsibly.
You must not:
Use the website for any unlawful, fraudulent or misleading purpose.
Attempt to gain unauthorised access to the website, its systems or associated accounts.
Interfere with the website's security, availability or proper functioning.
Upload malicious code or content intended to damage or disrupt the website.
Copy, reproduce or distribute website content in a manner that infringes our intellectual property rights.
Submit information that you know to be false, misleading or unlawfully obtained.
We reserve the right to take reasonable measures to protect the website and our business against misuse, subject to applicable law.
You may contact us through our website forms, email, telephone or other communication channels made available by Firebrand Getaways Ltd.
Submitting an enquiry or requesting a proposal does not automatically create a contractual relationship or guarantee that we will accept the engagement.
Any proposal we provide may specify:
Programme objectives and scope.
Activities and facilitation arrangements.
Number of participants.
Proposed date, duration and venue.
Fees and payment terms.
Client responsibilities.
Cancellation, rescheduling and refund conditions.
Other relevant terms specific to the engagement.
A booking or engagement will be considered confirmed only in accordance with the acceptance, payment or other confirmation requirements communicated in the applicable proposal or written agreement.
Clients are responsible for providing accurate information when requesting a proposal.
Firebrand Getaways designs programmes around the objectives and requirements agreed with each client.
Programme activities, schedules, venues, materials and facilitation arrangements may vary depending on the agreed scope and practical requirements.
We will make reasonable efforts to deliver services in accordance with the applicable proposal or written agreement.
Where circumstances require a change to the agreed programme, we will communicate the proposed changes to the client and seek agreement where required by the applicable contract.
Any material changes to programme scope, participant numbers, venue, duration or additional services may affect the agreed fees and delivery arrangements.
Clients engaging Firebrand Getaways Ltd are expected to:
Provide accurate information about their programme objectives and requirements.
Communicate relevant logistical requirements and constraints.
Provide participant numbers and other requested information within agreed timelines.
Ensure that participants receive appropriate information about programme arrangements.
Disclose relevant accessibility, safety or participation considerations where necessary and lawful.
Obtain any internal approvals, permissions or authorisations required for their participation.
Make payments in accordance with the agreed terms.
Cooperate reasonably with Firebrand Getaways to facilitate programme delivery.
Additional responsibilities may be set out in the applicable proposal or client service agreement.
Fees for corporate programmes and related services will be communicated through the relevant quotation, proposal, invoice or written agreement.
The applicable payment schedule, deposit requirements, payment deadlines and accepted payment methods will be specified in the relevant commercial documents.
Unless otherwise agreed in writing, clients are responsible for paying the fees and any additional charges expressly agreed for the engagement.
Where payments are overdue, we may take reasonable steps permitted by the applicable agreement and law, including suspending future services after appropriate notice where required.
Any taxes or statutory charges applicable to a particular engagement will be handled in accordance with applicable law and the agreed commercial terms.
Cancellation and rescheduling arrangements may vary depending on the programme, booking date, preparation already undertaken, third-party commitments and costs incurred.
The applicable cancellation deadlines, fees, refund eligibility and rescheduling conditions should be set out in the proposal or written agreement before the engagement is confirmed.
Clients should notify Firebrand Getaways Ltd in writing as soon as possible if they wish to cancel or reschedule a confirmed programme.
We will assess cancellation, rescheduling and refund requests in accordance with the agreed terms and applicable law.
Nothing in this section excludes any rights or remedies that cannot lawfully be excluded.
Some experiential programmes may involve physical activities, group challenges or outdoor environments.
The nature and level of participation required will depend on the specific programme agreed with the client.
Clients should communicate relevant safety, accessibility and participation requirements before the programme so that reasonable arrangements can be considered.
Participants are expected to follow reasonable safety instructions provided by the facilitators and any applicable venue rules.
Where a programme involves physical activities, specific safety requirements, participant responsibilities and any necessary arrangements should be communicated and agreed before the activity takes place.
Firebrand Getaways Ltd will address its responsibilities in accordance with applicable law and the relevant service agreement.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
Unless otherwise stated in writing, intellectual property rights in the content published on this website belong to Firebrand Getaways Ltd or the relevant rights holders.
This may include:
Website text and original written content.
Branding, logos and visual elements.
Original programme descriptions and materials.
Training resources, presentation materials and documentation.
Original frameworks, methodologies and other proprietary materials.
You may access and use website content for personal or internal business reference, provided that you do not infringe applicable intellectual property rights.
You must not reproduce, republish, distribute, sell, modify or commercially exploit our protected content without prior written permission from the relevant rights holder, except where permitted by law.
The ownership and permitted use of materials developed or supplied for a specific client engagement will be governed by the applicable proposal or written agreement.
Photographs, testimonials, client logos and case studies may be displayed on our website or marketing channels where their use is authorised and appropriate.
We will seek the permissions or other lawful basis required for the collection and use of identifiable photographs, testimonials and personal information.
A Team Insight Report, where agreed, will be prepared according to the scope and purpose established with the client.
The contents, intended recipients, confidentiality arrangements and permitted uses of any report should be agreed as part of the relevant engagement.
We will not treat the publication of a client logo, testimonial or identifiable participant photograph as automatically authorised merely because a programme has taken place.
We recognise that clients may share confidential business information and personal information when enquiring about or engaging our services.
The handling of personal information is described in our Privacy Policy, available at:
Information that a client identifies as confidential should be handled in accordance with applicable legal obligations and any confidentiality provisions agreed between the parties.
Specific confidentiality requirements relating to organisational observations, participant information, programme reports or commercially sensitive materials should be documented in the applicable client agreement where necessary.
Our website may contain links to third-party websites, communication platforms or external services.
These links are provided for convenience or to facilitate communication.
Firebrand Getaways Ltd does not control independent third-party websites and is not responsible for their content, availability, terms or privacy practices.
Your use of third-party services may be governed by the terms and policies of the relevant providers.
We make reasonable efforts to keep website information accurate and current.
However, descriptions of programmes, photographs, examples and other website content are provided for general information and may not reflect every detail of a particular engagement.
We do not guarantee that the website will always be available, uninterrupted or free from errors.
We may update, modify or remove website content or features when reasonably necessary, subject to applicable law and any contractual obligations.
Nothing in this section excludes liability for misleading statements or other matters where exclusion would be unlawful.
To the extent permitted by applicable law, Firebrand Getaways Ltd will not be responsible for losses arising solely from a visitor's reliance on general website information without obtaining appropriate advice or confirming the details of a proposed engagement.
The specific responsibilities and liabilities associated with a confirmed programme will be governed by the applicable client agreement and relevant law.
Nothing in these Terms and Conditions excludes or limits liability for fraud, wilful misconduct, negligence or any other matter where exclusion or limitation is prohibited by applicable law.
Where liability limitations are agreed for a particular corporate engagement, they should be documented separately and reviewed for legal enforceability.
To the extent permitted by applicable law, you may be responsible for losses directly arising from your unlawful use of the website, deliberate misuse of our systems or infringement of third-party rights.
Any indemnity relating to a specific corporate programme, participant conduct or other engagement-specific risk should be expressly agreed in the relevant client contract.
Nothing in this section creates an obligation that would be unlawful or unenforceable under applicable law.
Circumstances beyond a party's reasonable control may affect the delivery or timing of an agreed programme.
Examples may include severe weather, natural disasters, government restrictions, public emergencies, transport disruptions or other events that materially prevent performance.
Where such circumstances arise, the affected party should notify the other party as soon as reasonably practicable.
The parties should work in good faith to consider reasonable alternatives, including rescheduling or adjustments to programme arrangements.
Any financial consequences, refunds or other remedies will be determined by the applicable service agreement and relevant law.
We may revise these Terms and Conditions from time to time to reflect changes to our website, services or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
Changes to website terms do not automatically amend a separate signed client agreement unless the agreement or applicable law permits such changes.
These Terms and Conditions are governed by the laws of Kenya.
If a dispute arises concerning the use of our website or these Terms and Conditions, the parties should first seek to resolve it through good-faith discussions.
Where a dispute cannot be resolved amicably, it may be referred to a competent court or other dispute-resolution mechanism in accordance with applicable law and any valid agreement between the parties.
Nothing in this section removes any mandatory legal rights or procedures applicable to a particular dispute.
For questions concerning these Terms and Conditions or our services, please contact us using the details below.
Email: firebrandgetaways@gmail.com
Telephone: 0718 833 226
Address: Nacico Plaza, 3rd Floor, Room 312, Nairobi, Kenya.
Website: https://www.firebrandgetaways.co.ke
These Terms and Conditions should be read alongside our Privacy Policy and any separate proposal or service agreement applicable to a confirmed corporate engagement.